Store Policy
Customer Care
For any questions, concerns, or assistance, our dedicated customer care team is here to help. You can reach us by email at support@sandllavenderfarm.com. Whether you need guidance on choosing the right lavender product, have inquiries about an order, or require support with our return process, our team is committed to providing prompt and friendly assistance. We value your satisfaction and aim to exceed your expectations with our customer service. Don't hesitate to contact us; we look forward to serving you and ensuring your experience with S & L Lavender Farm is exceptional.
Privacy & Safety
At S & L Lavender Farm, we are committed to safeguarding your privacy and ensuring the security of your personal information. We value the trust you place in us and strive to handle your data with utmost care. This privacy and safety policy outlines how we collect, use, and protect your information:
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Collection and Use of Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details during the order and checkout process. We use this information solely for the purpose of processing your orders, providing customer support, and improving your overall shopping experience. We do not share your personal information with third parties unless necessary for order fulfillment or as required by law.
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Data Security and Protection: We take comprehensive measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption technologies (such as SSL) to ensure the secure transmission of data during online transactions. We maintain strict internal controls and limit access to your information to authorized personnel only. Additionally, we regularly monitor and update our security systems to protect against potential threats and vulnerabilities.
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Use of Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage information. These technologies help us analyze trends, track website traffic, and personalize content and advertisements. You have the option to disable cookies through your browser settings; however, this may limit certain features and functionality of our website.
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Third-Party Links and External Sites: Our website may contain links to external websites or services that are not owned or controlled by S & L Lavender Farm. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
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Updates to Privacy Policy: We may update our privacy and safety policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy periodically for any changes.
We are committed to maintaining the privacy and security of your personal information and continuously improving our practices to provide you with a safe and enjoyable shopping experience. If you have any questions or concerns regarding our privacy and safety policy, please contact us at support@sandllavenderfarm.com.
Wholesale Inquiries
For wholesale inquiries, please email sales@sandllavenderfarm.com
Payment Methods
Credit / Debit Cards
PAYPAL